Built for Thumbtack pros · iPhone & Android

Reply faster to Thumbtack leads

Your Thumbtack autoresponder, AI assistant, and mobile inbox in one place. Keep leads moving with Smart Follow-Ups, Instant Call Connect, translations, and your daily Schedule.

Download LeadReply on the App Store
Get LeadReply on Google Play

Explore the features

No credit card · Quick setup · Replies inside Thumbtack

10:49
Alex Morgan
AI replies ⓘAI modeLead &
Appointment ›
Oct 28
AM
I need 1–2 security cameras installed.
⚡ AUTO-REPLY Hi! Thanks for reaching out. We received your message and will get back to you shortly.
Ai Absolutely — we can help with that. What address should we use for the installation?
Follow-upCould you share the installation address so we can plan your visit?
AM
123 Sample Street, Chicago, IL 60601.
Ai Thanks! Would Thursday work for you — morning or afternoon?
AM
Thursday afternoon works best.
Perfect — Thursday at 2 PM. See you then!
ME
AI replies

Illustrative app preview with sample data. Call sequence is a demonstration; you speak with the customer yourself.

HOW IT WORKS

From first reply to a confirmed visit

Keep the conversation moving while you focus on the work. You decide when to take over and confirm the appointment.

01 · RESPOND

Reply in seconds

Send a quick first response inside Thumbtack so the customer knows you received the request.

02 · QUALIFY

Let AI collect the details

AI follows your business rules and collects the service details, address, and preferred appointment time.

03 · CHECK

Check the calendar

LeadReply checks requested times against your connected Google Calendar and suggests alternatives when a time is busy.

04 · CONFIRM

Step in and book

Review the details, confirm with the customer, and create the calendar event. Continue the conversation or connect by phone.

Download LeadReply on the App Store
Get LeadReply on Google Play

BUILT FOR REAL WORK

More than a Thumbtack autoresponder

Manage messages, calls, and appointments from your phone. Available for iPhone and Android.

Smart Follow-Ups preview: a reminder based on the customer conversation

Give quiet leads another chance to reply.

When enabled, Smart Follow-Ups use the latest conversation to send a relevant reminder. Choose the pace; follow-ups pause when the customer replies or you take over. Available on Pro and Enterprise.

About Smart Follow-Ups →

Instant Call Connect settings preview with calling hours

A new lead. A real conversation.

LeadReply calls you first for eligible leads. Hear a short briefing, then press 1 to connect. You speak with the customer yourself.

How Instant Call Connect works →

LeadReply 1.6 Schedule preview with daily appointments

Your day. At a glance.

Open Schedule to see the day’s appointments. Check the details, return to the conversation, and open directions when it is time to go.

Explore Schedule →

GOOGLE CALENDAR

Plan visits around your availability.

Check requested times against your connected Google Calendar. Create, update, or cancel linked events from LeadReply after confirming with the customer. You make the final booking decision; this is not automatic two-way synchronization.

Calendar questions →

SEND LATER

Write now. Send later.

Prepare your message now and choose when it goes out. Edit, send now, or cancel before sending starts. If the conversation changes, review the message before delivery. Available on Pro and Enterprise.

About scheduled messages →

TRANSLATION

Read clearly. Reply naturally.

Long-press a customer, AI, or Follow-Up message and choose Translate to read it in your language, preserving the meaning and tone.

Chat Translation prepares a natural English or Spanish reply from your own words. Review the Translation preview, edit if needed, then Send. Auto-detect identifies your writing language.

Keep conversations, photos, and job details together. Manage your connected business profiles, choose the right settings for each business, and take over manually whenever needed.

App previews use sample data. Available features depend on your plan and enabled settings.

Your next lead deserves a quick reply

Connect Thumbtack, set your business rules, and manage the conversation from the first response to the confirmed appointment.

Download LeadReply on the App Store
Get LeadReply on Google Play

No credit card · iPhone & Android

You stay in control

LeadReply connects through a Thumbtack account authorization flow. We never ask for or store your Thumbtack password, and you can disconnect anytime.

Support · Privacy Policy · Terms of Service

LeadReply is an independent application and is not affiliated with, endorsed by, or sponsored by Thumbtack. Thumbtack and its trademarks belong to their respective owners.

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